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Party Feedback

Phew, What a Night!

So, it is now all over, but here's a few things you may need to know.

Lost Property

We know all too well what it is like at the end of an epic party and sometimes things like coats, bags (and yes, even shoes!) get left behind at the venue. You'll be surprised what we find! If you have lost an item, please let us know at or call 01932 359 900 and we will do our best to reunite you with your left shoe!

Please remember to quote your booking reference.

Please Note: Our social media accounts are managed by our marketing team who are not able to respond to feedback, lost property and other post-party questions. Please contact the office team for help with these.

Party Feedback

Please be aware that during the party season, while our parties are running there will be a limited number of office support staff so please be patient with us during this time. We aim to respond to all emails within 72 hours. Please also be aware that the offices are closed over the Christmas period so between 24th December and 3rd January we will not have any support team available.

Please visit our feedback page or alternatively email us on

If your issue requires urgent attention then you can phone the office on 01932 359 900 and a member of the team will take note of your complaint and pass it on to an authorised complaints handler who will contact you back directly.

If you are like the thousands of happy party goers and want to just express your enjoyment of the party then please feel free to Tweet or post on Facebook - and remember you may even win a FREE table of 10 for next year if you post some epic pics!

Is it too early to book for next year?

Its never too early to book your spaces for Christmas 2024. We'll be sending out our new party line-up for next year in early March so watch your inbox!  If you cannot wait until then, please get in touch with our team on