WELCOME TO To Russia with Love

All of our venues are accessible to wheelchair users and those with limited mobility. Should any of your guests have such please do call us on 0844 499 4040 or email bookings@bestpartiesever.com so we can do our best to ensure their requirements are looked after during the event.

Please note that some of our venues have a raised dance floor, which are only accessible steps. 
 

We are as flexible as possible up until 2 days before your party. Provided that we have availability you can add to your booking.

Please note, availability changes constantly and tickets are on a first come, first served basis, and payment through your account or a booking amendment form and payment must be submitted in order to secure your additional tickets.

You can amend your booking 24 hours a day, 7 days a week using the ‘My Account’ section of our website.

If you wish to reduce the number of people in your party, any monies already paid are non-refundable and non-transferrable.

We only stipulate a minimum age limit for our guests, however in line with our licence, we are afraid our parties can only be attended by guests who are over 18 years old.

All customers pay the Consumer Price to book their party.

If you are a VAT registered business you can then claim back the VAT – through your business as like any other business expense, and so you end up paying the advertised Business Price.

The initial deposit of £25 per person is due to confirm your booking, please do check your booking confirmation email for the deadline set to confirm this.

The rest of the balance for your booking is due no later than 6 weeks before the date of the party, for which, we will send you an invoice 12 weeks prior.

Any additional items such as drinks packages must be paid for when the order is placed.

The balance of your booking can be paid on our website, by bank transfer, or debit/credit card. All details can be found on your booking confirmation email.

We are as flexible as possible up until 2 days before your party. Provided that we have availability you can add to your booking.

Please note, availability changes constantly and tickets are on a first come, first served basis. You can add additional guests through your online account or via the office using a booking amendment form and full payment. As demand is high, we do require the form and full payment in order to secure your additional tickets.

You can amend your booking 24 hours a day, 7 days a week using the ‘My Account’ section of our website (up to 48 hours before your party).

If you wish to reduce the number of people in your party, we are afraid that any monies already paid are non-refundable and non-transferrable meaning these payments cannot be used towards any additional orders or balance payments.

We have a variety of different sized tables and we will allocate your group the best suited tables for your final group size. 

Please note the largest of our tables seats 12 and so any groups of 13 and above will be split over 2 or more tables – these will of course be placed next to each other in the dining area.

The smallest of our tables hold 10 guests, which is our minimum booking size.

 

You can reserve your party online 24 hours a day, 7 days a week! Simply to go www.bestpartiesever.com and select your venue – then choose the best date for your group and snap up those places before someone else does!

Our ‘My Account’ section of our website will then allow you to pay deposits, add drinks packages, send invitations to your guests, update their dietary requirements and see all the information about your party.

Alternatively, you can call us on 0844 499 4040 and we can talk through any questions you have and book your party for you.

Whichever way you choose to book your party; you will receive an email which states if you wish to confirm your places you have a set number of days to pay a £25 deposit per person (€30 per person in Dublin), depending on the avaialbility of the evening you booked this will be between 24 hours - 10 days.

Please note that this deposit is non-refundable and non-transferrable.

The deposits, as well as the balance of your booking can be paid on our website, by bank transfer, cheque or debit/credit card. All details can be found on your booking confirmation email.

We have designed delicious menus alongside our main menu for those guests who are vegetarian, vegan or have an allergy to dairy, gluten or nuts.

We can also cater for Halal meals - if they are pre-ordered.

Please note that these alternative menus are set and must be ordered in advance of the party, you will the receive the full chosen menu.  We unfortunately can not mix and match courses from each menu. Should you wish a copy of these menus they are available in the download section of the website, or please do call our team on 0844 499 4040 or email bookings@bestpartiesever.com

Please note that we are not unable to provide Kosher meals, however, you are welcome to arrange for us to receive a Kosher Meal on the day of your party and we will cook this in our ovens and serve (still in the tray) to your guests at their tables. There is no additional charge for this service; however neither does the guest receive any discount for not having one of our own meals.

There is a set menu which can be viewed online - simply to go www.bestpartiesever.com and select your venue.

The starter, main course and dessert platters are served to your table with tea and coffee being served from an ongoing station after the meal has finished.

Our additional interactive dessert stations will be available in the bar area after the meal.

This allows everyone to get on with enjoying the party, and those who wish to have tea & coffee to do so from the end of dinner service until 11pm. The DJ will announce where and when these stations are available, so make sure you listen out!

Dodgems are chargeable and tokens can be pre-ordered prior to the event or purchased on the evening.
Tokens are £5.00 per car (1 or 2 people can ride in each car) or if you wish to pre-order these, you can purchase one for everyone in your group at the discounted price for £3.60 each.
This is pre order only option - on the night the charge will be £5.00 per car.

The dodgems, are located at the side of our venues, and they open around 9.45pm each evening.

The dodgems close about half an hour before the end of the party, please do listen out for announcement from our DJ when we are taking our last dodgems rides, or ask a member of our team if you have any questions.

All drinks orders that include wristbands / drink tokens / dodgem tokens, if placed and paid for well in advance of the party, will be dispatched out to you by recorded delivery or courier 10 days before your party. 

A fee of £3.95 is added towards to cost of this service, as a contribution toward the service, to ensure your package is tracked along the way and we know when it will arrive with you.

You can also track the parcel, the links will appear in your online booking account at www.bestpartiesever.com/account

Please note that our packages are special offers, and as such you must order the same package for everyone in the group.

Should not everyone in your group wish to select a drinks package, you can order drinks tokens, wine and water by the bottle and our bars accept payments on the night.

There are alternative packages available for those guests who do not wish to drink alcohol, please contact the team for more information.

Please note that the packages without alcohol vary between venues, and according to the main packages selected by your group.

For more details, please do call our team on 0844 499 4040 or email bookings@bestpartiesever.com

Wristbands

We offer three types of wristbands which must be pre-ordered for everyone in your group

1) All-inclusive Bottled Beer, Cider, House Wine (White, Red and Rosé) and Soft Drinks.

2) 6 single Spirit & Mixers, Bottled Beer, Cider, House Wine (White, Red and Rosé) and Soft Drinks.

3) All-inclusive single Spirit & Mixers, Bottled Beer, Cider, House Wine (White, Red and Rosé), Prosecco and Soft Drinks.

There is access to bar(s) set aside at the venue purely for those with wristbands or drinks tokens to use. Should you choose one of the options above during dinner service your tables will be provided with Red & White Wine and Still & Sparkling Water, if you were to finish the allocation, you are entitled to take an empty bottle to the bar to swap for another, this is valid during dinner service only. 

Please also note that wristbands entitle each guest to 1 drink per visit to the bar, in accordance with our responsible drinking policies and licencing objectives. There are alternative packages available for those guests who do not wish to drink alcohol.

Tokens & Wristbands are non-refundable. A delivery charge of £3.95 (€4.50 in Dublin)  will be charged, if tokens or wristbands are ordered, as a contribution towards us dispatching these out to you in advance of your party.

For more details please do call our team on 0844 499 4040 or email bookings@bestpartiesever.com

Drinks Tokens

You can purchase drinks tokens, in any number, in advance of the party. Each drinks token can be exchanged at the bar for 1 of the following:

A Glass of House Wine, a Bottle of Beer or Cider, a single Spirit & Mixer, a can of Energy Drink or 2 Soft Drinks

The price of pre-order drinks tokens is a discounted price, from the price of the above drinks on the evening.
The tokens mean you do not have to worry about cash while enjoying the party, and they give you access to all the bars however there will also be bars set aside at the venue purely for those with wristbands or drinks tokens to use.

As we do not run tabs, the drinks tokens are a great way of pre-paying for drinks without deciding on those drinks in advance.

Drink Tokens are non-refundable. A delivery charge of £3.95 (€4.50 in Dublin) will be charged, if tokens or wristbands are ordered, as a contribution towards us dispatching these out to you in advance of your party.

Bar Tabs

Please note that we cannot run bar tabs at any of our events, however should you wish to provide some drinks for your group you can pre-order drinks packages, wine by the bottle or pre-order drink tokens. Drink Tokens are a great way of pre-paying for drinks without deciding on those drinks in advance.

We have several drinks packages available, simply go to online account to see the options available to you www.bestpartiesever.com/account 

In addition to drinks packages, you can also pre-order wine and water by the bottle and individual drinks tokens - these will be available shortly.

Should your group not wish to pre-order drinks, you can of course purchase tokens or use debit/credit cards to pay for drinks at the party.  Please note we do not accept American Express.

A delivery charge of £3.95 (€4.50 in Dublin) will be charged, if tokens or wristbands are ordered, as a contribution towards us dispatching these out to you in advance of your party.

As every venue is different please go to your chosen venue's page and refer to the 'Location' section for more detail on parking options.

 

Each of the guests in your party will receive an E-ticket, which they can view on any mobile device or print it which details the venue’s locations as well as directions to the venue.

Directions and an interactive map is also avaialble at www.bestpartiesever.com on the Location Page of the venue.

Our bars accept card payments, pre-paid tokens and pre-paid wristbands as form of payments. 

Should you have a wristband or tokens there is an extra bar for your use and the time spent at the bar is greatly reduced due to these pre-paid payment methods.

There is a designated wine order point if you wish to order wine by the bottle or purchase drink tokens. 
 
We accept contactless cards and chip and pin payments, we do not accept cash on the evening.

Tea & Coffee is served from 10.00pm  - 11.00pm from a station located in the bar area.

The DJ will announce where the station this on the evening, as well as when it is opening so please listen for this or ask a member of our team if you have any questions.

We don't install strobes at our venues but we do use strobe effects, although this effect is much more subtle, we would advise strobe sensitive guests to be aware of this.

Each of our venues has a Charity Casino, which supports a nominated charity each year.

Vouchers can be purchased in advance, from a member of our team  who will circulate during dinner or from the bar after dinner.The voucher will be exchanged for 10 chips at the casino tables.

Please note that the profits from our casino is all donated to the charity, and as such there are no refunds issued on unused tokens, guests play to win prizes, and there are no monetary prizes.

The voucher costs £5.00 for 10 chips. All profits go to the nominated charity.

When you enter the venue you will see several table plans displayed around the bar area, which detail which tables have been allocated to your group.

We do not set out seating plans or names within groups, however should you wish to compile your own you are welcome to pop name places etc on your tables when the doors open on the night of your party.

You can of course get into the spirit of the party, as long as your outfit fits within our smart dress code.

We have a dress code of Smart Dress and as such do not allow guests to wear jeans or trainers to our events.
 

On arrival, we carry out ticket and ID checks and random bag searches are carried out by our security team. Please have your ticket ready.

The parties all open at 6.45pm, and so we recommend arriving at this time.

Un-used Drink Tokens & Wristbands are non-refundable. 

 

Please do email bookings@bestpartiesever.com – mentioning the venue you attended, the date of the night you attended, as well as a description of the lost item. We will do our best to locate your item and organise a convenient time for you to collect it, whilst the parties are still running.

We always love to hear how much you have enjoyed our parties, and of course if you have ideas which may help us improve – please do visit https://www.bestpartiesever.com/feedback to complete our feedback questionnaire.